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Privacy Policy

Last updated: August 14, 2025

1. Introduction

Welcome to True Luxury Roofing LLC. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website trueluxuryroofing.com (the "Site").

By using our Site, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

2. Information We Collect

We may collect personal information that you voluntarily provide to us when you:

  • Fill out contact forms or request a free inspection.
  • Communicate with us via phone, email, or other channels.
  • Subscribe to our newsletters or marketing communications.
  • Interact with our social media pages.

The types of personal information we may collect include:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Any other information you choose to provide.

We also automatically collect certain information when you visit, use, or navigate the Site. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Site, and other technical information. This information is primarily needed to maintain the security and operation of our Site, and for our internal analytics and reporting purposes.

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide, operate, and maintain our services.
  • To respond to your inquiries and provide customer support.
  • To send you administrative information, such as updates to our policies.
  • To send you marketing and promotional communications (with your consent, where required).
  • To monitor and analyze usage and trends to improve your experience on our Site.
  • To detect and prevent fraudulent transactions and other illegal activities.
  • To comply with legal obligations.

4. Disclosure of Your Information

We may share your information in the following situations:

  • With Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing efforts.
  • For Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • With Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.
  • For Legal Reasons: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Your Privacy Rights

You have certain rights regarding your personal information, depending on your location and applicable laws. These may include:

  • The right to access and obtain a copy of your personal information.
  • The right to request correction or deletion of your personal information.
  • The right to object to the processing of your personal information.
  • The right to withdraw consent (where applicable).

To exercise any of these rights, please contact us using the contact information provided below.

7. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from anyone under 18. If we become aware that we have collected personal information from an individual under 18 without parental consent, we will take steps to remove that information from our servers.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last updated" date and the updated version will be effective as soon as it is accessible. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.

9. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

True Luxury Roofing LLC
Phone: (765) 719-3544
Email: info@trueluxuryroofing.com